Cookie Policy

By accessing and using this Hughes website (the "Site") you indicate that you accept Hughes use of cookies in the manner as described in this policy. In this Cookie Policy, when we refer to "Hughes" we mean, Hughes Insurance Services Limited, with its address at Strangford House, 4 Jubilee Road, Newtownards, Co. Down, BT23 4WN, Northern Ireland, United Kingdom

Definition and purpose of cookies

Our website (the “Website”) uses a technology called “cookies” with the purpose of collecting all the information regarding the use of the Website. We inform you that we can use cookies to ease your browsing through the Website, to differentiate you from other users, to provide you with a better browsing experience and also to identify issues so we can make our website better.

This Cookies Policy is intended to inform you in a clear and precise manner about those cookies that are used in our website (the “Cookie Policy”).

What are cookies?

A cookie is a file downloaded by the Website on your computer or device with the aim of storing information about your browsing through the Website or other webpages you visited after or before it.

Information recorded through cookies may include the IP address and other browsing data. So cookies allow us to, amongst others, identify the user in a clear manner (despite the user changes his/her location or IP address) and to obtain information about your browsing habits.

Each browser has a personalized cookie which is completely different to those the rest may have.

What type of cookies do we use? How can we adjust them?

On the one hand, the owner of this Website can use specific cookies where users’ consent is not required ase these are excluded from the scope of ePrivacy regulations, which means that there are cookies considered as strictly necessary for the use of the website.

On the other hand, this Website also use non strictly necessary cookies which may require users’ consent. You can find further information regarding non strictly necessary cookies below, together with the chance to accept or reject them as you deem appropriate:


Cookies for internal use that are updated in order to let the user perform an ordinary use of the website. They are generally used to control the access to assistance and self-manage private areas that allows the maintenance of the user session while visiting the website. This type of cookies prevails in private domains where an authorisation is needed.

You may find the details of session cookies applied on this Website below:




This cookie enables the functionality of BoldChat (webchat interface).


This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.


Incapsula DDoS Protectiona and Web Application Firewall:

cookie for linking certain sessions to a specific visitor (visitor representing a specific computer). In order to identify clients that have already visited Incapsula. The only cookie that is persistent for the duration of 12 months.




Incapsula DDoS Protectiona and Web Application Firewall:

cookie for linking HTTP requests to a certain session (AKA visit).

Re-opening the browser and accessing same site are registered as different visits.

In order to maintain existing sessions (ie, session cookie)


This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page.Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.



This cookie enables the functionality of BoldChat (webchat interface).


This cookie enables the functionality of BoldChat (webchat interface).


Analytical cookies are those ones intended to generate statistics regarding the user activity in order to grant the best service to the visitor. Information gathered is always anonymous in a way that it is impossible to allow any linkage between navigation patrons and individuals.

You may find the details of analytical cookies applied on this Website below:




Google conversion tracking cookie


This cookie name is associated with Google Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years.



This cookie name is associated with Google Analytics. It stores and updates a unique value for each page visited.

This cookie name is associated with Google Analytics. It tracks unique parameters attached to web traffic, such as source, campaign and medium. By default it is set to expire after 2 years.


Customization cookies are those intended to deliver personalised content of the website to the user in order to grant you the best possible service.

You may find the details of customization cookies applied on this Website below:


Moreover, it might be the case while visiting any website or when opening emails where an advertising of one of our products or services appears, a cookie may be installed on your navigator in order to deliver advertisings based on previous searches. Also, with the aim of monitoring our marketing notices like, for example, been aware of the number of views they have, and where do they appear and at what time are they been viewed etc.


Advertising cookies are those ones intended to analyse user behaviour in order to deliver the advertisings related to what might be interesting to them depending on its profile, and also in order to decide on how often advertisings appear.

You may find the details of advertising cookies applied on this Website below:




Contains browser and user unique ID combination, used for targeted advertising.

The Meta Pixel uses first-party cookies, the Pixel automatically saves a unique identifier to an _fbp cookie for the website domain if one does not already exist.

Contains browser and user unique ID combination, used for targeted advertising.

If you reject all the cookies noted above you would still be able to browse the Website but the use of some of its services may be limited and, therefore, your browsing experience might be less satisfactory.

This site may link through to third party websites which may also use cookies over which Hughes has no control. Hughes recommends that you check the relevant third parties’ privacy policies for information about any cookies that they may use.

How to Disable your Cookies

In addition, we inform you that you can also restrict or block cookies at any time by modifying your browser in a way that you will be allowed to reject all of them or some of them from every website you may visit. Subsequently, you will find some information in regard to changes on the use of cookies depending on the browser chosen:

Google Chrome

  • open Chrome
  • At the top right, click More
  • Click More tools > Clear browsing data
  • At the top, choose a time range. To delete everything, select All time
  • Next to "Cookies and other site data" and "Cached images and files," check the boxes
  • Click Clear data
  • Open Microsoft Edge
  • Click on More options (… symbol) on the top right corner of the browser.
  • Select Settings from the drop down menu.
  • Click on Choose what to clear under Clear browsing data.
  • Check the Cookies and saved website data (and any other data you want to clear) and click on Clear button.
  • Click the menu button and choose Options
  • Select the Privacy & Security panel
  • In the Cookies and Site Data section, click Clear Data
  • Remove the check mark in front of Cookies and Site Data
  • With Cached Web Content check marked, click the Clear button
  • Close the about: preferences page
  • Any changes you've made will automatically be saved
  • In Internet Explorer, select the Tools button, point to Safety, and then select Delete browsing history.
  • Choose the types of data or files you want to remove from your PC, and then select Delete.
  • In the Safari app on your Mac, choose Safari > Preferences, click Privacy, then do any of the following:
  • Block cookies: Select “Block all cookies”.
  • Remove stored cookies and data: Click Manage Website Data, select one or more websites, then click Remove or Remove All.
  • See which websites store cookies or data: Click Manage Website Data.

Microsoft Edge

Mozilla Firefox

Microsoft Internet Explorer

Apple Safari

Changes to our Cookie Policy

From time to time, we may need to change this Cookie Policy. For instance, we may need to do so to reflect any changes in technology or legislation or our data use practices. Any updates or changes that may affect how we use cookies or how you as a user can manage cookies will appear in this policy. We encourage you to periodically review our Cookie Policy to determine the current policy in force as the updated version applies to each use of this site.

Last modified by Hughes Insurance on December 16th, 2020.