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Hughes Insurance has been operating for over 45 years, we’re an Insurance Broking business based in Northern Ireland, our headquarters are in Newtownards, with 250+ employees based throughout the province.

We are part of the Liberty Mutual Insurance Group whose global purpose is defined as “We exist to help people embrace today and confidently pursue tomorrow.”
We believe that progress is what happens when people feel secure and as such, we put our people front and centre of everything we do.

Hughes Insurance is largely made up of contact centre employees who sell and service insurance products to our 120k+ customers.  Our philosophy is that if we look after our employees, they will, in turn, do their best for our customers and our business will look after itself. Woven through the DNA of our business is a binding bond between people.  Our people often describe our culture as a “family”. 

Having been in operation for over 45 years many of our people have grown with Hughes and have long established relationships with colleagues.  We try hard to harness this sentiment and embed the same experience for new hires by building a nurturing and supportive onboarding programme.

Great Place to Work

We believe we offer a best-in-class experience for all our employees, and this been recognised externally through accreditations such as Great Place to Work.  In 2022, we achieved Best Place to Work in the UK, Best Place to Work for Women, and Best Place to Work for Wellbeing.  We were also the first company in Northern Ireland to be accredited Healthy Place to Work in 2021, with re-accreditation in 2022, and 2024. 

Our Values

Put People First

Act with empathy, dignity, and respect.

Keep It Simple

Be clear and transparent.

Be Open

Engage with all people and possibilities.

Make Things Better

Be proactive and challenge the status quo.

Act Responsibly

Do what's right, and follow through.