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Cookie Policy

By accessing and using this Hughes website (the "Site") you indicate that you accept Hughes use of cookies in the manner as described in this policy. In this Cookie Policy, when we refer to "Hughes" we mean, Hughes Insurance Services Limited, with its address at Strangford House, 4 Jubilee Road, Newtownards, Co. Down, BT23 4WN, Northern Ireland, United Kingdom

Definition and purpose of cookies

Our website (the “Website”) uses a technology called “cookies” with the purpose of collecting all the information regarding the use of the Website. We inform you that we can use cookies to ease your browsing through the Website, to differentiate you from other users, to provide you with a better browsing experience and also to identify issues so we can make our website better.

This Cookies Policy is intended to inform you in a clear and precise manner about those cookies that are used in our website (the “Cookie Policy”).

What are cookies?

A cookie is a file downloaded by the Website on your computer or device with the aim of storing information about your browsing through the Website or other webpages you visited after or before it.

Information recorded through cookies may include the IP address and other browsing data. So cookies allow us to, amongst others, identify the user in a clear manner (despite the user changes his/her location or IP address) and to obtain information about your browsing habits.

Each browser has a personalized cookie which is completely different to those the rest may have.

What type of cookies do we use? How can we adjust them?

On the one hand, the owner of this Website can use specific cookies where users’ consent is not required ase these are excluded from the scope of ePrivacy regulations, which means that there are cookies considered as strictly necessary for the use of the website.

On the other hand, this Website also use non strictly necessary cookies which may require users’ consent. You can find further information regarding non strictly necessary cookies below, together with the chance to accept or reject them as you deem appropriate:

FUNCTIONAL COOKIES

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

You may find the details of session cookies applied on this Website below:

Name

Purpose

XSRF-TOKEN

This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.

Visid_incap_721098

Incapsula DDoS Protectiona and Web Application Firewall:

cookie for linking certain sessions to a specific visitor (visitor representing a specific computer). In order to identify clients that have already visited Incapsula. The only cookie that is persistent for the duration of 12 months.

OptanonConsent

 

Incap_ses_1184_721098

Incapsula DDoS Protectiona and Web Application Firewall:

cookie for linking HTTP requests to a certain session (AKA visit).

Re-opening the browser and accessing same site are registered as different visits.

In order to maintain existing sessions (ie, session cookie)

_dc_gtm_UA-xxxxxxxx

This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page.Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.

OptanonAlertBoxClosed

 

__cf_bm

This is a CloudFoundry cookie

cf_clearance

Used to verify user is not a bot; user/system has solved a challenge successfully

testCookie

 

EBROKERTIMEOUTURL

 

PERFORMANCE COOKIES

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

You may find the details of analytical cookies applied on this Website below:

Name

Purpose

_gclxxxx

Google conversion tracking cookie

_ga

This cookie name is associated with Google Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years.

__utma

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners.

__utmb

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor.

__utmc

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin.  In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors.
When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie.

__utmz

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics.

__utmt

This cookie is set by Google Analytics.  According to their documentation it is used to throttle the request rate for the service - limiting the collection of data on high traffic sites. It expires after 10 minutes

_uetvid

This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

_utmv#########

This is a Google Analytics cookie used for Marketing

_ga_xxxxxxxxxx

 

STRICTLY NECESSARY COOKIES

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

You may find the details of customization cookies applied on this Website below:

Name

Description

JSESSIONID General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server.
OptanonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
XSRF-TOKEN This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.
OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust.  It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down.  It enables the website not to show the message more than once to a user.  The cookie has a one year lifespan and contains no personal information.

 

TARGETING COOKIES

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

You may find the details of advertising cookies applied on this Website below:

Name

Functionality

_uetsid

This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. 

_fbp

 

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

 

 

Host Cookie Name Description
bing.com MSPTC This domain is owned by Microsoft - it is the site for the search engine Bing.
bing.com MUID This domain is owned by Microsoft - it is the site for the search engine Bing.
doubleclick.net test_cookie This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange
doubleclick.net IDE This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange
linkedin.com li_sugr This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.
linkedin.com bcookie This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.
linkedin.com lidc This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.
linkedin.com li_gc This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.
linkedin.com AnalyticsSyncHistory This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.
linkedin.com UserMatchHistory This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.
www.facebook.com   This domain is owned by Facebook, which is the world's largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies.
www.linkedin.com bscookie This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.
www.youtube.com TESTCOOKIESENABLED YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
youtube.com VISITOR_INFO1_LIVE This cookie is used as a unique identifier to track viewing of videos
youtube.com YSC YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
youtube.com VISITOR_PRIVACY_METADATA YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

 

If you reject all the cookies noted above you would still be able to browse the Website but the use of some of its services may be limited and, therefore, your browsing experience might be less satisfactory.

This site may link through to third party websites which may also use cookies over which Hughes has no control. Hughes recommends that you check the relevant third parties’ privacy policies for information about any cookies that they may use.

How to Disable your Cookies

In addition, we inform you that you can also restrict or block cookies at any time by modifying your browser in a way that you will be allowed to reject all of them or some of them from every website you may visit. Subsequently, you will find some information in regard to changes on the use of cookies depending on the browser chosen:

Google Chrome

  • open Chrome
  • At the top right, click More
  • Click More tools > Clear browsing data
  • At the top, choose a time range. To delete everything, select All time
  • Next to "Cookies and other site data" and "Cached images and files," check the boxes
  • Click Clear data
  • Open Microsoft Edge
  • Click on More options (… symbol) on the top right corner of the browser.
  • Select Settings from the drop down menu.
  • Click on Choose what to clear under Clear browsing data.
  • Check the Cookies and saved website data (and any other data you want to clear) and click on Clear button.
  • Click the menu button and choose Options
  • Select the Privacy & Security panel
  • In the Cookies and Site Data section, click Clear Data
  • Remove the check mark in front of Cookies and Site Data
  • With Cached Web Content check marked, click the Clear button
  • Close the about: preferences page
  • Any changes you've made will automatically be saved
  • In Internet Explorer, select the Tools button, point to Safety, and then select Delete browsing history.
  • Choose the types of data or files you want to remove from your PC, and then select Delete.
  • In the Safari app on your Mac, choose Safari > Preferences, click Privacy, then do any of the following:
  • Block cookies: Select “Block all cookies”.
  • Remove stored cookies and data: Click Manage Website Data, select one or more websites, then click Remove or Remove All.
  • See which websites store cookies or data: Click Manage Website Data.

Microsoft Edge

Mozilla Firefox

Microsoft Internet Explorer

Apple Safari

Changes to our Cookie Policy

From time to time, we may need to change this Cookie Policy. For instance, we may need to do so to reflect any changes in technology or legislation or our data use practices. Any updates or changes that may affect how we use cookies or how you as a user can manage cookies will appear in this policy. We encourage you to periodically review our Cookie Policy to determine the current policy in force as the updated version applies to each use of this site.

Last modified by Hughes Insurance on December 16th, 2020.